I was a patient of Dr. Serrano’s, for a root canal. This was the first time I had one and was a bit nervous. Dr. Serrano and her assistant made me feel very good and the procedure was flawless. She is amazing!
The office staff is so nice. Kathy helped me through the entire insurance process and made it so much easier.
Thanks to everyone for a great experience. I will be sure to recommend the office should anyone I know be in need of your services.
David A. 12/06/2021
Dr. Lin did a wonderful job with my root canal. I was very thankful that his office was able to squeeze me in on the short notice. Very GOOD experience!
Jean P. 11/23/2021
I had very bad tooth pain develop overnight. Dr. Serrano was able to fit me into her schedule that day. She did a root canal and the pain was alleviated almost instantly. I was worried about the pain during the procedure. I felt nothing. It has been about a month since my root canal was completed and I have had no problems. I HIGHLY recommend Dr. Serrano. In addition to great technical experience, she has great bedside manners. She has called me several times to follow up to make sure I am still doing great.
Reese A. 11/22/2021
I have never been to an Endodontist before and everyone there was so nice and welcoming. The whole experience was truly pleasant. Dr. Serrano was awesome. She’s so soft-spoken and takes the time out to get to know you so she knows how to best treat your situation. She explained every step to me and even made sure I brought headphones to occupy me during the procedure and my inhaler (just in case of emergency) She even called me after each process to make sure I was ok and not in pain. Surprisingly this is the first root canal I’ve had that didn’t really hurt.
Shinelle P. 11/18/2021
Initially, I was a bit concerned that I was not going to be seeing Dr. Lin. However, Dr. Serrano was excellent as well as the dental assistant. They worked together effortlessly and efficiently. The experience was anxiety-free!
Christina H. 10/18/2021
Dr. Ken Lin is the BEST Endodontist ever! He is patient and caring. I have been to see him several times, and he has completed every procedure where I felt zero, and I mean zero pain! His follow-up care instructions are always right on point, and as a result, I have never had an infection or any issues or problems. Most importantly, he has saved my teeth and my smile. I HIGHLY recommend TEC Endodontics to anyone who is in need of root canal treatment. They ARE the best! The staff is wonderful, the office is very pleasant and they are efficient and timely. Thank you All!
Neddie P. 10/04/2021
Thank you Dr. Lin for discovering the infection in my teeth and giving me the most excellent treatment. I appreciate so much your cautious treatment. The Gentle Wave procedure was a dream come true-no pain. I so appreciated you giving me just enough anesthesia and it didn’t last for hours, thank you so much.
Thank you also to your caring Staff especially thanks to them for handling the insurance side and following up to see how I was doing.
Karen A. 08/31/2021
Dr. Lin and the staff were so kind, putting a very nervous patient at ease. I was impressed with the procedure (the explanations given throughout treatment) as well as the follow-up visits. I hope never to need a root canal but would return to this office if needed.
Karen W. 08/23/2021
I came to TEC Endodontics for a root canal and was seen by Dr. Stephanie Serrano. My experience was very good. This was my second tooth to have a root canal. The next appointment to have a crown is next month. Thank you everyone at TEC Endodontics for making a nervous patient at ease.
Marisa F. 08/19/2021
I saw Dr. Serrano for a root canal. Her bedside manner went above and beyond any doctor/dental professional I have spent time with. As someone who has struggled with teeth issues my whole life, it was a fresh breathe of air to have an endodontist explain the procedure to me in lay terms, put all my concerns at ease, and answer my questions with patience and kindness. It goes without saying that the root canal work turned out great. I highly recommend Dr. Serrano.
Briana G. 06/20/2021
I came into the office in the worst pain in my life. The night before my Root Canal was horrific-I did not sleep a wink and my pain was overwhelming. TEC Endodontics made time for an emergency Root Canal that day. Dr. Lin literally saved my sanity- he was wonderful, patient, empathetic, and effective. I dealt with a pretty serious infection for a few weeks afterward and Dr. Lin was unbelievably patient and responsive throughout the entire process. Once the infection was under control, he checked in a number of times, and he was able to complete the Root Canal with no issues. I will forever be grateful to Dr. Lin and TEC Endodontics for their care.
Jeremy B. 04/16/2021
I want to thank Dr. Lin and the wonderful staff. I was in so much pain before yesterday’s Root Canal and I am pain-free now. I also was very nervous about the Root Canal because I am on a medication for osteoporosis which puts me at high risk for jaw complications if I have any invasive dental procedures. Dr. Lin went above and beyond to do everything he could to minimize the risk and educate and reassure me. He was amazing-both his skill and bedside manner. I am so very grateful for your care.
I was thrilled with my care and my results!
Debbie W. 02/03/2021
Everything about the visit was excellent. Dr. Serrano was especially careful about causing any discomfort.
Frank L. 01/14/2021
Appreciated being seen so quickly after the initial evaluation.
Amy G. 12/30/2020
Dr. Serrano and all of the staff were wonderful!
Anthony D. 12/03/2020
Prior to treatment, I was experiencing excruciating pain. The issue was identified and addressed quickly, expertly, and with great care/empathy. I am more than grateful to the entire staff. From the time you enter the office, during treatment to the time you leave. This is a First Class practice.
Mark M. 10/28/2020
Great service! Very Satisfied!
Thank you, Dr. Serrano!
Pierre M. 10/16/2020
Dr. Serrano and her assistant Cathy are the best at their job, as a patient, that I have ever experienced! Dr. Serrano and Cathy continuously asked me if I was ok. I think because I lay in the chair absolutely still and the reason unbeknownst to them is because of my fear that I have of the drilling of my teeth (I’m screaming inside!). That being said I asked if I could keep Dr. Serrano as my regular dentist because I felt absolutely no pain during the whole procedure and she was very informative and so kind to me. The next time that I have to see Dr. Serrano and Cathy I know all my fears will be gone!
Thank You, Dr. Serrano and Cathy
Angel A. 09/30/2020
The procedure was pain-free and went so smoothly that I almost fell asleep in the chair as the procedure was in process.
Thank You, Dr. Serrano!
Geoffrey S. 09/17/2020
After having a few bad experiences with root canal therapy, Dr. Serrano and the wonderful staff at TEC Endodontics did a great job of putting me at ease! They made a repeat root canal as pleasant as it could possibly be, and explained every step to me along the way. I would recommend Dr. Serrano and TEC Endodontics to everyone, but especially those who are nervous about dental treatment.
Emily B. 08/27/2020
Dr. Lin is very competent and concerned. He takes time to explain everything and goes the extra distance to find out the cause of pain, when not immediately evident. The staff is very kind and the office is ” Immaculate”, especially given the COVID-19 situation.
William K. 05/20/2020
Everyone was very helpful throughout the procedure. It was an emergency situation and they fit me into the schedule. Everything was clearly explained and performed efficiently and as gently as possible.
John H. 04/23/2020
I could not say enough positives about my experience. I developed pain in a tooth that progressed to the point of being nearly unbearable. I went to my dentist who determined I needed a Root Canal. I had a flight out of town 6 hours later. TEC got me in, diagnosed the problem and Dr. Aczon did the complete root canal. I made the flight and had a nice vacation. I am pretty sure he gave up a lunchtime to make this happen. I will use them for all future Root Canals ( although I hope there aren’t anymore). Outside of the timeliness, he was a super nice guy who explained everything and it was just a great experience.
Thank You Dr. Aczon & Staff
Judd H. 03/18/2020
I have been a patient of Dr. Lin for a number of years, through numerous procedures. He’s the most courteous, professional, warm, and proficient endodontist there is. He fully explains in language anyone would understand. His support staff is great. Mary and Kathy the front of the business, are the 2 kindest, understanding, knowledgeable, and warmest people you would wish every professional business had. They are soothing for people who might be on edge. In my opinion, they should teach a class on how to run a successful business.
Thank you, Dr. Lin & Staff
Ron A. 03/06/2020
My dentist referred me to see Dr. Ken Lin at TEC Endodontics. I was in severe pain and Kathy managed to fit me in almost immediately. I had an infection and was very nervous. Dr. Lin calmed me, explained every step of the procedure, and throughout the multiple visits, continued to be wonderful. The dental assistant actually held my hand when I asked. There was no pain from the actual procedure. I appreciated the calls from Kathy to check on me and I was amazed that other than the pain of the infection, the actual procedure was painless. I needed to go back for a consult on another tooth, and Dr. Lin explained the options, honestly and without pushing. I recommend Dr. Lin and the office 100% to anyone needing a root canal. Had I met other professionals like Dr. Lin when I was young, I would not have had a fear of dental procedures. I no longer have those fears.
Thank you, Dr. Lin and Staff
Fran C. 03/05/2020
I’ve seen a handful of dentists and endodontic specialists and I have to say that Dr. Ken Lin is my favorite, especially in Philadelphia. He’s very thorough in explaining the procedures and is most importantly very gentle when completing a process that is not necessarily the most comfortable to sit through. The facilities are very clean and updated, unlike many in the same area/building, and each of the staff members I encountered was kind and thorough. I highly recommend TEC Endodontics for your needs!
Erin P. 01/03/2020
Dr. Jeremy Aczon and assistant did an excellent job of explaining the process and making me feel extremely comfortable throughout treatment.
Hanna C. 08/22/2019
TEC is very efficient and offers high-quality care. No pain during or after the root canal and minimal discomfort during the procedure. My tooth feels like new. Thank You!
Janet C. 08/22/2019
Dr. Aczon clearly explained the rationale behind the procedures and post-op expectations. I was very pleased with my overall experience at TEC.
Zachary J. 08/22/2019
The doctor made an unpleasant situation surprisingly easy and pretty painless. Also, he educated me a lot about what he was doing and why. He made me feel really comfortable.
Julie N. 06/22/2019
Dr. Lin was absolutely amazing! He was so professional and made me comfortable and at ease about my root canal procedure. I would highly recommend them for all Endodontic needs! Mary at the front desk was so helpful and kind! Outstanding customer service:)
Jessica C. 06/10/2019
Very happy with Dr. Lin! I had a bad root canal experience about 10 years ago and have been terrified of the dentist ever since. I put off this most recent root canal for a couple of years because of it. Dr. Lin was very kind and patient and made the experience a lot better than expected.
Kylie B. 05/29/2019
Super and absolutely professional!
Robert H. 02/20/2019
Everyone in the office-including front desk staff, the dental assistant, and the dentist were amazing! Very friendly and kind, and they all made me feel very comfortable and at home. I would highly recommend TEC.
Rebecca G. 02/19/2019
Dr. Lin saved my tooth I am very grateful wonderful staff! I was told what was happening in my mouth throughout the procedure. I highly recommended Him!
Joseph B. 01/16/2019
Dr. Lin and his staff were tremendous and courteous which put me at ease and increased my confidence in the overall success of needed root canal procedure.
Dr. Lin’s staff were very professional and friendly, and Dr. Lin explained the procedure in a language that was very easy to understand and he was very patient and responsive to my questions. His overall demeanor made a miserable dental procedure quiet pleasant!
I have recommended TEC to friends and family if they ever require root canal procedure.
Lisa M. 01/16/1019
I am writing this to say what an incredibly customer-service driven experience I had with TEC Endodontics, Dr. Lin and Mary (Office Manager). After spending an evening in severe pain and about to begin my vacation, I called TEC Endodontics. And although they were closed, Dr. Lin and Mary came in on their day off to help me. Dr. Lin did an excellent job on my root canal. He made me feel very comfortable and relaxed. He explained everything in detail and answered all my questions. I felt very confident in his ability and wouldn’t hesitate to go back to him. And, I must say that Mary went above and beyond, doing things that I imagine were out of her comfort zone, which to me is the truest mark of providing exemplary customer service. I would highly recommend TEC Endodontics to anyone in need of endodontic services.
Keith R. 08/01/2018
Dr. Lin is Awesome! Also, The Staff is extremely courtesy as well as professional.
Cynthia H. 06/28/2018
I love TEC! I am afraid of dentists in general but Dr. Lin is the Best!
Joseph F. 06/28/2018
I appreciated the time Dr. Wentworth took to discuss my treatment, and to ensure my comfort during the procedure.
Susan K. 04/26/2018
I’m sure Root Canal is never fun, but Dr. Lin and Staff made the experience as smooth as possible. I got clear explaations of all procedures, and most important, I experienced total relief from the pain that brought me in.
Thanks to all!
Michael B. 04/16/2018
I had a wonderful experience with Dr. Lin and TEC Endodontics. The root canal treatment was done in two separate appointments and both procedures were 100% pain free. Dr. Lin and his assistants make you feel so relaxed and comfortable. The Receptionists are so attentive. Thank you Dr. Lin and Staff for everything!! This place is great. Highly recommend !!!!
Amanda D. 03/01/2018
I had a root canal procedure done during this week with Dr. Ken Lin. I would like to tell you that the whole experience was awesome. I did not experience any pain at all and was amazed how professional and gentle the treatment went. Thank you for professionals like Dr. Ken Lin.
Svetlana F. 02/26/2018
My experience with Dr. Lin and TEC Technologies was wonderful! The front desk staff was professional and efficient. There was no long wait time for either of my visits. Dr. Lin’s assistant was friendly, informed, clean and helpful. Dr. Lin is AWESOME!!!!!! he is clean, kind,competent and informative! He made my two part root canal a completely PAINLESS and comfortable experience!!! He is absolutely wonderful and I’d advise anyone to seek him out !!
Loni G. 02/15/2018
Dr. Lin was great and I would definitely recommend him to others, as well as come back myself if need be. He was kind and explained everything.
Elizabeth A. 01/15/2018
Your office was wonderful! Everyone was so helpful and nice and made the experience easier.
Heidi J. 12/22/2017
I could not be any more pleased with my recent visit to the office. The office staff was friendly and I appreciated the call I received after scheduling my appointment to be told of what my copay costs would be. The dental assistant and Dr. Lin were so kind and gentle and helped me to understand what would be happening during the procedure and what I could expect. While I hope to not need root canal in the future,I would most definitely return to this office and would recommend you to friends and family who may need treatment:) Thank You so much !!
Melissa F. 12/18/2017
Thank you so much for your outstanding care with my recent root canal. Everyone at this office is wonderful, from the minute you walk in the door to the follow up phone calls. Dr. Lin explains everything and he genuinely cares about your comfort and care. I highly recommend this office for any dental care or procedures, they’re wonderful.
Heidi J. 11/21/2017
Truly a very comfortable, clean and very professional setting. Dentist is very attentive, explains in layman terms and he actually listens. Excellent and caring staff. Definitely recommend this office.
Carmen Z. 10/16/2017
I needed to find an Endodontist for an upper right molar that was bothering me for a while. I found TEC Endodontics on the web and decided to make an appointment. I was very nervous because of all the stories that I have heard about Root Canals, and I even googled how they were treated.
Upon meeting the staff at TEC Endodontics I felt at ease. After meeting Dr. Trope I was a little nervous but he was very nice and explained everything that was going to happen. My second trip there was the day he started the Root Canal and I was waiting for the worst and after felt happy that it wasn’t that bad. I had to go back the following week to finish and the same thing No Pain. I went to my dentist to have the final filling done 1 1/2 weeks later and now the upper right tooth doesn’t bother me anymore.
I would definitely recommend TEC Endodontics to anyone who is need of a Root Canal. They made my experience their a pleasant one.
Thank you Dr. Trope and Staff!!
Marisa F. 06/22/2017
TEC Endodontics is the very best! I would absolutely recommend TEC Endodontics 100 % and I would never use any other Endodontist.
This is my second time needing a Root Canal. There was no pain at all and after completion I always received a follow-up call to make sure I was feeling good.
TEC Endodontics answered all my concerns and the entire staff in amazing and caring.
When I initially called I was scheduled immediately.
Thank you all so much for making my experience a pleasant one.
Pam K. 06/17/2017
Over the years I’ve had a lot of root canals. I had two in one day. Dr. Kasi was terrific. At the consultation we spent time deciding on a plan of care. She continued to follow up prior to the procedure. There was not a single problem with the procedures. I would definitely recommend her to anyone needing endodontic treatment.
Thank You Dr. Kasi!
Brian L. 04/17/2017
Excellent Doctor and support Staff!
Kermit C. 04/17/2017
I want to thank TEC Endo so very much for taking in a new patient. I was in severe pain and my current dentist was out on a conference and had told me to wait it out for 2 weeks. I was not able to withstand this pain for 2 weeks. I appreciate the timeliness that TEC Endo had for getting me in the dentist chair right away. The staff was very caring and very informative. Thank you guys so much for everything. It is greatly appreciated.
Marita L. 04/17/2017
Dr. Ken Lin and his assistant, Cathy, were outstanding. This was the best experience I have ever had while in the dental chair.
Harriet H. 11/17/2016
I love Dr. Lin, Kathy, Mary and all the support staff. They take the anxiety out of needing a root canal. The tone, the atmosphere and the serene approach of the group reassures you that all will be well. A big thanks to all for every time I need a root canal (and there have been many!).
Dr. Kasi is the nicest doctor I have ever been to (medical or dental). She explained everything thoroughly and took care to make me comfortable.
Michele B. 11/16/2016
Excellent job reviewing the X-ray with me to fully explain the situation and procedure. Staff was very courteous and attentive to my care during the procedure.
Andrew S. 11/16/2016
Outstanding experience from start to finish. Given an immediate appointment, thorough evaluation, and quick follow-ups. Dr. Kasi was amazing first class communicator and dental specialist. I almost wish for more root canals with such an outstanding service and care.
Karl F. 10/17/2016
Dr. Lin did a great Endodontic service on Tooth #2 for me about a month ago. I had no post-op pain or discomfort. I have already had a permanent crown placed on #2 by a prosthodontist. All is well.
Thanks again for your excellent, caring, courteous service.
A. Levin, DDS 10/10/2016
I’d recommend your office in a heartbeat. Even though there was a small amount of “pain” aka soreness after the procedure as indicated in my response- The relief far overshadowed any discomfort. Can’t thank everyone there enough.
William M. 4/20/2016
Dr. Lin just completed a root canal for me. He is truly a master at his craft. Not only does he have all the toys to be at the top of his game (he even has his own CT machine to get 360 degree views), he is meticulous in the carrying out of his work. I give Dr. Lin an 11 on a ten point scale!
Bryan L. 04/07/2016
The attention I received after my procedure (I had an infection that was spreading, in addition to sharp, unbearable pain and increasing swelling) was unmatched. The TEC Endo team-from the front desk to Dr. Lin-was incredibly responsive, sympathetic and helpful in answering all of my questions and fitting me in three different times following the procedure for a check-up/to make sure my infection was going away quickly.
Kyle M. 03/16/2016
Dr. Lin is great! He was able to save my tooth after being told by my dentist there was no hope in saving it. Not only did he save it, he did so with gentleness,kindness and concern. I would recommend anyone to see him first before the agree to an extraction.
Thank You Dr. Lin!!
Lisa D. 03/03/2016
Dr. Lin and the TEC Endodontics staff far surpass any dental experience for me. I have had previous root canals in other offices, so I do have some comparisons. Dr. Lin is professional, attentive, appropriately detailed with his explanations of findings and procedures, plus he has a genuinely kind manner. Kathy and Cathy both made me feel at ease, and provided clear, meaningful information pre-procedure and post-procedure. I highly recommend Dr. Lin and TEC Endodontics.
Catherine J. 03/02/2016
Dear Dr. Trope,
Best root canal experience I’ve ever had! Highly recommend you and your staff.
Penelope O. 02/22/2016
I came to TEC Endodontics because of a dental emergency. A root canal had been started on my tooth #5 by another dentist, but left incomplete over the holidays. An infection resulted and I was in pain. Since I was unable to get back to that original dentist in another city I contacted TEC Endodontics based on their website description and Endo specialists, and the impressive resumes of the doctors. I chose correctly! I contacted them in the morning, and by the afternoon I was seen by Dr. Kasi. I have never written a review regarding dental procedures, but I’m compelled to do so in this case, because of the SUPERB FRIENDLY, and most importantly, PROFESSIONALLY COMPETENT treatment I received. Not only did Dr. Kasi explain her assessment of the situation, and what needed to be done, she did so in an extraordinarily clear and friendly way. The treatment was completed in one hour, without any pain, whatsoever. And, Dr. Kasi called me in the evening to check on me. The supporting staff I met that day, namely Cathy and Kathy, made the whole experience incredibly easy. Without a doubt, if I need Endodontic treatment in the future, TEC Endodontics will be the only place I will visit, and I will insist on Dr. Kasi. Thank you for the opportunity to write this.
Perry C. 01/11/2016
The staff is extremely warm, knowledgeable, and professional. Even though many people think of a root canal as a fearful and painful procedure, I always walk in feeling comfortable and knowing I’m in a good place. Dr. Lin is a gem, and Mary and Kathy are like family.
Ronald A. 11/17/2015
Dr. Kasi was very nice and gentle, she made me very comfortable and explained everything she did. She was very professional and she even gave me a follow up call. I would definitely recommend your office to anyone I know who needs a root canal. The whole staff was very nice, professional and the office is very clean.
Jennifer B. 11/17/2015
Dear Dr. Kasi,
I would recommend you to any of my family and friends you were excellent!
Dr. Kasi made getting a root canal as easy as it could be. I really appreciated both her kindness and attention to detail in fixing my tooth. My root canal was quite complex, but Dr. Kasi worked so hard to make sure I was comfortable and all my issues were resolved.
Thank you, Dr. Kasi!
Lauren D. 11/13/2015
Dear Dr. Kasi,
Sincere thanks to you and your staff for providing superb professional service. I highly recommend this practice and sincerely appreciate the wonderful care by Dr. Kasi and Her wonderful assistant Cathy. Thank you also to Kathy at the front desk for her warm welcome and assistance. All the best!
T. S. 11/6/2015
Dear Dr. Kasi,
I must mention that you are a wonderful DMD and your personality is kind and professional. I feel very fortunate that Dr. Halpern has a good relationship with your staff. When I returned to his office to get a filling last week, I told him that TEC Endodontics is a CLASS “A” ACT! Your entire staff is wonderful from the moment I stepped into the office for the first time and every time afterwards! Also, a special Thank You to Dr. Trope for his expertise in opening the fourth canal. Hip Hip Hooray!
I cannot thank you enough for saving my tooth!
With much respect,
Cindy S. 11/06/2015
Dear Dr. Lin,
Dr. Lin you are the best. I recommended you to all my friends. Dr. Lin is gentle yet thorough and very caring.
Dana T. 04/30/2015
Dear Dr. Shah,
You are the best Dr. Shah. I hope you will be with TEC forever. I had no pain before the root canal, and I had no pain after.
The staff at TEC are very efficient and very caring.
Lucille D. 02/09/2015
Best Endodontics in the city. Rooms are spotless.
I would recommend TEC. My root canal was a re-treat of a procedure initiated by another professional. I felt that TEC ran the extra mile to help improve my situation.
Martha H. 09/24/2014
Dear Dr. Lin,
Great Staff… Very accommodating. Dr. Lin was excellent. He is personable and very patient.
Kimberly M. 06/20/2014
Dear Dr. Trope,
I have never been more satisfied with a dental office. The level of care my son received was out of this world. He was so pleased and felt safe being in the office. The staff were excellent and very friendly. Thank you so much for making Andrew feel comfortable.
Danielle C. 09/19/2014
There is an impressive degree of professionalism in this office. Thanks for being so solicitous of a very difficult patient! (And believe me, as a dentist I KNOW how difficult and trying I was!)
Dr. Phyllis D. 10/13/2014
Could not be more happier. I called to make an appointment on a Friday and was seen the following Tuesday. I knew I needed a root canal and it was done that day. My service dog was very calm in the environment and was not sensing that I was having any Pain.
Thank You Dr. Trope & Staff
Alison E.B. 02/18/2014
Dear Dr. Shah,
As a patient with a great deal of dental anxiety, and this being my first Root Canal Procedure. I was extremely impressed with your care and the ease and painlessness of the procedure. I would absolutely recommend TEC to everyone.
Laura P. 04/26/2013
I had an amazing experience in a bad case scenario. I couldn’t be any happier or impressed with the care I received from registration through follow up.
Dr. Alissa C. 04/10/2013
Dear Dr. Trope,
The level of professionalism was impressive-from the front desk to the Doctor, to the Dental Assistant. I could not believe how technologically advanced the office is. I even got to see the small crack in my tooth that was causing the pain on a computer monitor while I was in the chair! The doctor’s chair side manner and skill level was remarkable. I feel great thanks to TEC. I will surely recommend TEC to everyone that needs Root Canal Treatment.
Dr. Anthony F. 03/20/2013